Our Certifications

Employee Pooling®, LLC (“EP”) has its home office in Nashville, TN, while its processing center, Employee Resources, Pvt. Ltd. is located in New Delhi, India and is ISO 27001:2013 certified for its integrated security management system. This ISO certification attests to our commitment to provide our customers with the highest quality work product.

EP has been organized and doing business since February 2011 as a round-the-clock processing center for insurance brokerage general agencies, law firms, and mortgage businesses.  EP must handle sensitive, personally identifiable information, including occasionally handling Protected Health Information (“PHI”) as defined in the Health Insurance Portability and Accountability Act (“HIPAA”) of 1996 and its related regulations, to perform services for its customers. EP acknowledges the extreme importance of maintaining the integrity and privacy of client information. As such, EP makes administrative, physical, and technical safeguards a priority in all its business dealings to protect client information.  EP is always evaluating its current security processes, and its practices are constantly critiqued to reflect evolving technology, laws, and business practices.

About the International Standards Organization (“ISO”) and the 27001:2013 Certification

The International Standards Organization® (“ISO”) / International Electrotechnical Commission (“IEC”) is a joint standardization subcommittee of the ISO who publishes the ISO/IEC 27001 information security standard, among other standards.

The ISO/IEC 27001 certification demonstrates standards for information technology, security techniques, and information security management systems.  The last revision of ISO/IEC 27001 standards were in 2013; hence, the latest standard is titled “ISO/IEC 20071:2013.”

Employee Pooling Resources, EP’s processing center, has attained ISO/IEC 20071:2013 certification.  The ISO itself does not certify or endorse third party companies.  Audits are carried out by third party companies who are permitted to certify companies under ISO standards.  The audit for Employee Pooling Resources’ current certificate was performed by Quantus Management Systems, Pvt. Ltd., a leading quality management company in India which is accredited by the American National Standards Institute (“ANSI”).  EP can proudly demonstrate its dedication to information security and privacy by providing all prospective customers a copy of its ISO/IEC 20071:2013 certificate.