Our Team


Tom Gray

Founder, Employee Pooling, LLC, Nashville, Tennessee

Co-Founder, Employee Pooling Resources Pvt Ltd, New Delhi, India

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Harpreet Singh

Co-Founder,
CEO, Member of the Board,
Employee Pooling Resources Pvt. Ltd. New Delhi, India

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Keith Goeringer

President, EP Mortgage Services

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Alice Pratt

Customer Support & New Business Onboarding Manager,
Employee Pooling, LLC, Nashville, Tennessee

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Phil Lowe

Sales Director, Employee Pooling, LLC, Nashville, Tennessee

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Matthew

Matthew Johnson

Legal counsel and Business Development Officer

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Michelle

Michelle Anderson

Business Development and L&C Division Head

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Jasvinder Singh

Member of the Board,
CFO, President,
Employee Pooling Resources Pvt. Ltd. New Delhi, India

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Harmeet Singh

COO & Head of Technology,
Employee Pooling Resources Pvt. Ltd. New Delhi, India

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chandan

Sonal Patel

Vice President – Operation, Employee Pooling Resources Pvt. Ltd. New Delhi, India

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Ricky Sethi

Senior Analyst, Employee Pooling Resources Pvt. Ltd. New Delhi, India

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Preeti Sharma

Operation Liaison, Employee Pooling Resources Pvt. Ltd. New Delhi, India

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Ashmeet Singh

New Business Onboarding Manager,
Employee Pooling Resources Pvt. Ltd. New Delhi, India

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chandan

Chandan Kumar Nishad

Commission Division Head

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Harpreet Singh

Co-Founder & CEO, Member of the Board, Employee Pooling Resources Pvt. Ltd.New Delhi, India

Email : harpreet@epr-india.com

Contact # : 615 610 5585 (ex. 305)

An experienced and skilled manager, Harpreet Singh specializes in customer care, client relationships, and business development. As President of Employee Pooling Resources, he oversees operations of the firm’s business processing centers in New Delhi, India.

Before joining Employee Pooling, Harpreet served as senior executive in inbound processes for Eastbound Tours & Travels, where he maintained relationships with foreign clients doing business in India and learned the art of hospitality. Before that, Harpreet served as a Bank of America Loan Officer for Pioneer Solutions, working with U.S. clients in the selling and refinancing of mortgages for mortgage brokers across the United States. His financial experience also includes a nine-month stint as a Senior Customer Care Representative with Vanguard Info Solutions Ltd., where he was twice recognized as the organization’s highest seller of NAGAM mortgages.

While working with these companies, Harpreet earned invaluable insight into American culture. Harpreet serves as an ideal bridge between the U.S. and India offices of Employee Pooling. He has relished the opportunity to serve as President of Employee Pooling, where his unique experience allowed him to create the ideal pool of employees.

A graduate of Delhi University with a Cyber Security Expert certificate, Harpreet’s interests include cricket and music; he is fluent in Hindi, English, Punjabi, Italian and Spanish.

Tom Gray

Founder, Employee Pooling, LLC, Nashville, Tennessee
Co-Founder, Employee Pooling Resources Pvt Ltd New Delhi, India

Email : tom@ep-insuranceservices.com

Contact # : 615 610 5585 (ex. 201)

Tom Gray is the founder of Employee Pooling. Before launching Employee Pooling in 2011, Tom served as the President of Netstreet Brokerage, a premier individual Life, LTC, DI, and Annuity insurance Brokerage General Agency. Headquartered in Nashville, Netstreet supported 1,300 independent insurance agents in 45 states through 9 regional offices. Tom co-founded Netstreet in 2000 after a successful ten years as a Senior Life Sales Representative with CNA Insurance. Tom was the national sales leader at CNA for three consecutive years.

A long-time champion and advocate for education, Tom serves on the Board of Visitors for Nashville’s Lipscomb University College of Business and is Chairman of the Board of its Center for Global Connectedness and Collaboration. He is greatly interested in expanding global studies and business in India initiatives.

Tom holds a BA degree in Political Science with a minor in Business Administration from the University of Tennessee. He has also been named a Life Underwriter Training Council Fellow by The American College.

Tom has been married for 25 years and has 2 sons.

Jasvinder Singh

Member of the Board, CFO, President, Employee Pooling Resources Pvt. Ltd.
New Delhi, India

Email : jasvinder@epr-india.com

Contact # : 615 610 5585 (ex. 302)

As CFO and President, Jasvinder Singh played a prominent role is establishing Employee Pooling. An Arts Graduate of Delhi University, Jasvinder is an energetic individual who believes in simple living and high thinking. In 2004, he took an Italian language course from RamJas College in 2004 and went on to the Italian Cultural Centre for Certification. Jasvinder served as Sr. Executive at Incredible India, where he handled the Italian Market. In 2007, he joined The Travel Company as Assistant Manager. He then moved to EastBound Tours and Travel in 2008, where he was offered the position of Deputy Manager.

Outside of work, Jasvinder enjoys Punjabi music, playing cricket and traveling. He has visited almost every state in India, the U.S., the Middle East and a number of Asian countries.

Harmeet Singh

COO & Head of Technology, Employee Pooling Resources Pvt. Ltd.
New Delhi, India

Email : harmeet@epr-india.com

Contact # : 615 610 5585 (ex. 301)

Trained by Microsoft and Cisco Certified trainers, Harmeet Singh is a specialist in Software Support and Technical Troubleshooting. As the head of IT Services at Employee Pooling, he oversees IT issues at the business processing center in New Delhi, India, as well as at the home office in Nashville, Tennessee. At New Delhi office, Harmeet is responsible for handling all functions i.e. Operation, Training and Quality. Possess excellent interpersonal, communication and organizational skills with proven abilities in team management, customer relationship management and planning. He also help customers with IT concerns over the call along with remote support.

Before assuming his responsibilities with Employee Pooling, Harmeet served as a Software Support Specialist for inbound process at Iyogi Technical Services Pvt. Ltd. He was recognized as a “High Quality Specialist” for five times for achieving the highest customer satisfaction. His responsibilities there included: Linear and Logical Troubleshooting, IE Crashed, Safe Mode State, Virus Removal, etc. Prior to that, he served as a Technical Support Executive for Hughes Communications India Pvt. Ltd., working with domestic clients to provide technical support all over India.

Harmeet earned his Bachelor of Commerce Programming degree from Delhi University and his Masters of Business Administration in IT from Sikkim Manipal University.

Outside of work, Harmeet’s interests include cricket and Punjabi music.

Preeti Sharma

Operation Liaison, Employee Pooling Resources Pvt. Ltd., Inc.
New Delhi, India

Email : preeti@epr-india.com

Contact # : 615 610 5585 (ex. 303)

A 2010 Business Graduate from Delhi University, Preeti Sharma also holds a degree in Computers from GNIIT. She started her career with NCPH, a government organization. Since she joined Employee Pooling in 2011, she has successfully completed many projects for the organization. Preeti is an extremely dedicated employee with high aspirations.

Outside of work, she enjoys cooking and shopping

Ashmeet Singh

New Business Onboarding Manager, Employee Pooling Resources Pvt. Ltd.
New Delhi, India

Email : ashmeet@epr-india.com

Contact # : 615 610 5585 (ex. 303)

Ashmeet Singh is graduated from National Institute of Management in 2008 in Business Administration. Apart from that he holds Diploma in Office Management. He worked with prominent organizations in India. Ashmeet started his career as an associate with Telecom giant Hutch (Now Vodafone) in 2005. In 2007, he moved onto Teletech India Pvt Ltd, where he worked as a Sr. Team Leader. In 2010, Ashmeet joined Dell International Services as Client Technical Expert, where he handled various roles including Customer Services and Escalations. Ashmeet has got good leadership experience in Customer Service Industry and Operations.

Ashmeet loves spending time with Family and listening to Music.

Ricky Sethi

Senior Analyst, Employee Pooling Resources Pvt. Ltd., Inc.
New Delhi, India

Email : ricky@epr-india.com

Contact # : 615 610 5585 (ex. 304)

With a 2012 Bachelor of Business Administration degree from IP University, Ricky Sethi is a young, hardworking asset to Employee Pooling. Before joining Employee Pooling, Ricky worked as an advisor for Integlobe Technologies. He first joined Employee Pooling in 2012 as an agent and soon was promoted to Onboarding Manager and the head of Business development. Ricky is extremely dedicate towards his work and always keep customer satisfaction as his motive.

Outside of work, he loves to play snooker and he hits the gym often.

Alice Pratt

Customer Support & New Business Onboarding Manager, Employee Pooling, LLC, Nashville, Tennessee

Email : alice@ep-insuranceservices.com

Contact # : 615 610 5585 (ex. 202)

Alice Pratt is responsible for all customer relations with Employee Pooling’s US clients. For many clients, she will serve as the public “face” and primary contact with the company. A seasoned professional, Alice has more than three decades’ experience in life and health insurance new business management. In addition to 30 years with CNA Insurance of Nashville, she served eight years with an independent brokerage agency.

Keith Goeringer

President, EP Mortgage Services

Email : keith@ep-mortgageservices.com

Contact # : 615 610 5585 (ex. 206)

 

Over his 16 year career in the mortgage industry, Keith has been responsible for closing $275 million dollars’ worth of wholesale and retail residential mortgage loans for Wells Fargo, Cendera Funding, Primary Residential Mortgage, and Fairway Independent Mortgage Corporation.
Keith’s expertise in the industry is currently geared towards providing training to brokers, realtors, mortgage companies, small businesses, and wholesale operations teams to become more efficient through the use of virtual, 24/7 support, automation and new technologies. His area of expertise lies in lead generation, paid media, video marketing, email marketing, and systems technology, with emphasis on the very latest in real estate software.

Keith is a long time member of the Mortgage Finance Banking Association. He holds a BS degree in Mass Communications with a minor in Marketing and Advertising from Middle Tennessee State University.

Matthew Johnson

Legal Counsel and Business Development Officer

Email : matthew@ep-insuranceservices.com

Contact # : 615 610 5585 (ex. 204)

Matthew Johnson has a dual role as legal counsel and business development at Employee Pooling (“EP”). As a business development officer, he connects with EP’s clients in its different divisions, with focus on growing and managing the firm’s legal process outsourcing division. Matthew is a licensed attorney in Tennessee, and as an associate attorney, his work in law at EP mainly focuses on transactional and healthcare information privacy matters. Matthew has an undergraduate degree in Finance and attended law school at the University of Tennessee College of Law. During law school, he was a published member of the business law journal and worked at Oak Ridge National Laboratory in the Legal Directorate Division. Matthew is a member of the Tennessee Bar Association and Nashville Bar Association. He is an Eagle Scout and can communicate fluently in Spanish, but also is making strides in learning Hindi.

Michelle Anderson

Business Development and L&C Division Head

Email : michelle@ep-insuranceservices.com

Contact # : 615 610 5585 (ex. 203)

Michelle Anderson is L&C Department Head and Business Development Officer of Employee Pooling. As Department Head of L&C, Michelle serves as liaison to strengthen the bond between U.S. based L&C clients and the dedicated service providers and managers in New Delhi. As Business Development Officer, she works to manage and expand EP’s Insurance Services Division. Before joining Employee Pooling in April 2017, Michelle served as Senior Case Manager with AIG Corporate Headquarters in Brentwood, TN. Prior to her time with AIG, Michelle has worked with prominent brokerage general agencies since 2008, specializing in L&C and New Business Management.

Michelle holds a BA degree in English with a minor in History, and credentials in high school teaching.

 

Michelle is the proud mother of 2 teenage boys, loves baseball and basketball, and enjoys cycling and running daily.

Chandan Kumar Nishad

Commission Division Head

Email : chandan@epr-india.com

Contact # : 615 610 5585 (ex. 306)

Chandan K Nishad studied engineering at Rajasthan Technical University and moved to New Delhi in 2012. Since then he worked in different organizations serving customers in United States and United Kingdom before joining Employee Pooling in 2015. Due to his smart work and customer centric behavior, he has been promoted as Assistant Manager and then Head of Commissions in just one and half years, he also possess a sound knowledge in Commissions payout in Insurance industry. He is passionate for his work and enjoys his responsibilities.

 

Outside of work, he enjoys loves playing chess and spending some time with friends and family.

Sonal Patel

Vice President – Operation, Employee Pooling Resources Pvt. Ltd. New Delhi, India

Email : sonal@epr-india.com

Contact # : 615 610 5585 (ex. 310)

Sonal Patel ‎VP Operations and and Process Re-engineering, Employee Pooling Resource, Pvt Ltd, New Delhi
Sonal joined EPR in February 2018. She is responsible for developing, overseeing and implementing the strategies and operations of Employee Pooling verticals.
She is graduated with B.A. English (Hons) and holds a MBA (Diploma) in Insurance from Symbiosis. She also holds an AHM 250 certification (US healthcare Insurance) and certified Six Sigma Black Belt from Indian Statistical Institute.

An erudite professional with over 16 years of success in Business Process Outsourcing industry in US healthcare, especially Revenue Cycle Management (payor and provider). Sonal’s expertise lies in Operations Management, Training, Business Development, Transitions, Relationship Management and Process Excellence.

She is responsible for seeing that EPR strategies are in line with Employee Pooling commitment to customers. A dynamic change agent, she is skilled in repositioning the organization to achieve operational excellence.

Phil Lowe

Sales Director, Employee Pooling, LLC, Nashville, Tennessee

Email : phil@ep-insuranceservices.com

Contact # : 615 610 5585 (ex. 204)

Native Tennessean. Graduated from the University of Tennessee in Knoxville with a Major in Business Administration and a minor in Insurance. Nearly two decades later he went with Mutual of New York (MONY) as Agency Manager. Eight years after that he was one of the last guys out the door as they moved away from the traditional Career Agent model. Phil began his BGA career with Netstreet Brokerage (BGA domiciled in Nashville) in 2005. His back ground and experience went well with the Successful and experienced Advisors he served.

In 2013 Phil started working with Employee Pooling. Once again his skill sets proved invaluable to the BGAs who are constantly worrying about Recruiting, Hiring, Training and hopefully RETAINING dedicated qualified associates. Phil Knows that EP is the virtual solution to the BGAs Human Capital needs. Serving the community is a big part of how he rolls. He has been on the Board of the National MS Society for 17 years. Including Board Chair.

He is a Volunteer at St. Thomas Hospital West. Outside the office he enjoys the robust Nashville Lifestyle and music scene as well as hiking the beautiful middle Tennessee trails.

Phil has a 27 year old Son.